Network Operations Centre
Our IP NOC (Network Operations Centre) is an independent part of our company and is committed to managing locations and objects that are connected to the global Internet-based IP connections. We organise our own engineers who are qualified to attend any service call out, including preventative and corrective maintenance. This can be defined per agreement with our customers. The types of services are diverse and can be performed based on facilitation of the business and can be distinguished in services such as:
- Management and monitoring of telecom and street cabinets;
- Camera management: monitoring camera images and retrieving images in and around buildings;
- Managing and monitoring people in a confined space or life-threatening environments.
For camera management, our people are certified observers for public camera systems. For more information, please visit our website www.infratechnoc.nl.
Management of telecom buildings and properties
Managing your telecom buildings and properties takes a lot of time and is a costly process. It requires to have your own staff monitoring all processes 24/7 as it is your investments, yours and your customers precious equipment that are located in these telecom buildings. Infratech is able to provide 24/7 follow-up and handling of alarm alerts, access to and management of building conditions, so that businesses can focus on with their own day-to-day operations. We have over 10 years of experience in this field so why invest in training staff to manage your equipment when we can help you from start to finish.
Our IP NOC (Network Operations Centre) uses live real-time monitoring through its i-BOX concept, which allows sensors and external modules to be connected. As a result, changes are noted in a timely manner, such as malfunctions that can be prevented before getting worse. The IP NOC acts accordingly by a predefined protocol set-forth with their customer.
Management of Access Control
Access Control Management happens based on the use of a card or tag held up to a card reader, which gives authorised access. We believe that this is not the highest form of security of Access Control systems. Authentication is the most important measure to make sure that access is given to the right person to a premise. Infratech has the solution for this by the use of a SMS server which operates by sending an automated text message of authorization to the person who requires access to a secure premise. Once permission is granted, they are able to gain access to the site with a card, tag or key. This solution also offers the possibility to keep control of the person(s) who is granted timed access to a secure premise but also provide security by checking the duration of their presence. This will give a safe feeling for the person(s) who has access to the premise, as well as for the client.
Equipment and Vehicle Management
By using advanced GPS tracking & tracking management software, we can guide our engineers and see where they are located. In addition to vehicle management, it is possible for the software to be installed in other moving or stationary objects, such as generators. This is to help monitor its location, report fuel levels and when it requires immediate attention in case of an emergency.
Our IP NOC staff are certified observers who monitor and control business parks, offices and telecom premises behind the scenes. Digital technology by IP connections allows you to track vehicles and detect incidents. Our observers watch video material and will create a timeline with a compilation of images. The images are recorded and at the request of a summons, this provides the ability for police and justice to analyse and use the images for prosecution.